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2021 GUARD EMPLOYEE REGISTRATION RENEWAL REQUIREMENTS AND FAQS 


 Renew your license online at: https://mypvl.dcca.hawaii.gov/ (If you have not already done so, you can create a MyPVL account) 



ALL GUARD REGISTRANTS, REGARDLESS OF ISSUANCE DATE, ARE SUBJECT TO RENEWAL ON OR BEFORE JUNE 30, 2021 Continuing Education Requirement Requirement: Prior to the June 30, 2021 renewal and every renewal thereafter, (2024, 2027, 2030, etc.) guard employees shall be required to take a 4-hour Board approved course during the triennial period given by an instructor approved by the Board to renew the guard registration. 


 The board may conduct a random audit to determine whether the continuing education requirements have been met. CE Exemption: A guard employee issued a new registration within one-year prior to the applicable renewal date (July 1, 2020 – June 30, 2021) shall not be required to complete the 4-hour CE training for the first renewal. This guard employee shall, however, meet the continued competency requirements for all subsequent renewals. 


 Note: Guard employee registrations NOT renewed by June 30, 2021, are forfeited and the holders of a forfeited registration are considered unregistered and may not engage in the trade or profession. Registrants who do not restore their registrations within the one (1) year period (by June 30, 2022) are required to file as new applicants. You may call our Licensing Branch at (808) 586-3000 or email the Board’s office at: detective@dcca.hawaii.gov for the restoration application. Be sure to include your license name, address, license number and phone number.



 Forfeited registrations may be restored upon written application within one (1) year and upon submittal of all required documents, continuing education requirements, fees, delinquent fees, and a penalty fee. pg. 2 Guard Employee Registration Renewal FAQs 


 1. When does the renewal period begin? The time period in which renewal applications will be received will be from May 10, 2021 through June 30, 2021. 


Online renewal process is faster! To expedite the renewal process, RENEW ONLINE! The online system will post license information the next business day. Submitting hard copy renewals will require manual processing and similar to the initial registration you must anticipate back logs and delay as there are approximately 17,000 guard employees alone. 


 2. How much is the on-time renewal fee? The fee for active status is $105.00. The fee for inactive status is $12.00. 


3. Who is exempt from completing the continuing education requirements?  A guard employee issued a new registration from July 1, 2020 to June 30, 2021. 



4. Do I need to submit my continuing education certificate with my renewal? No. Do NOT submit your continuing education certificate unless you are requested to do so. After the renewal period, the Board shall conduct a random audit, and if selected, you will receive a written notice from the Board and will have 60 days to submit proof of having complied with the continuing education requirement. Failure to do so will result in disciplinary action being taken against your guard employee registration. 


5. Where can I find an example of what the 4-Hour Continuing Education Guard Training Certificate looks like? Click on the “Guard Instructor Information” tab on the Board’s website at: https://cca.hawaii.gov/pvl/boards/private/. Under the “Training Course Curricula Requirements” header, click on “4-Hour Continued Competency Guard Training Certificate.” 


 6. Does the Board provide continuing education classes? No. The Board only reviews and approves submitted curriculums. pg. 3 


 7. Where can I find a list of Board approved continuing education course providers? Click on the “Guard Employee Training and Education Information” tab on the Board’s website at: https://cca.hawaii.gov/pvl/boards/private/. Under the “Guard Employee Renewal 4-Hour Continuing Education” header, click on “Board Approved Security Guard Continuing Education Training Curricula.” 


 8. Where can I find a list of Board approved instructors who provide online classes? Click on the “Guard Employee Training and Education Information” tab on the Board’s website at: https://cca.hawaii.gov/pvl/boards/private/. Under the “Guard Employee Online Training and Education Resources” header, click on “Board Approved Security Guard Training Instructors and Curriculum Providers permitted to Use Remote Technologies” 


 9. Will I receive a reminder to renew my registration? Renewal Postcard Reminders are being sent out on May 7, 2021 to the address that the Board has on file for guard employee registrants. 


 10. Will I be able to pay for multiple renewal applications? Yes. Payment for multiple renewal applications can be done directly on the MyPVL site by credit card. We are no longer using the Subscriber Account feature. 


11. How do I submit payment for my renewal application online? There are two (2) ways to pay online: 1. Pay by credit card (Visa, MasterCard, American Express or Discover) 2. Pay by eCheck (financial institution checking or savings account) pg. 4 


 12. I answered, “Yes” to one or more of the questions on the renewal application and now the system will not process my application. What do I do now? If you answered, “Yes” to one or more of the following questions: 1) In the past 3 years, has your license in this state or in any jurisdiction been formally disciplined by way of fine, suspension, restriction, or revocation? 2) Are there any disciplinary actions pending against you in this state or any other jurisdiction? 3) In the past 3 years have you been convicted of a crime in which the conviction has not been annulled or expunged? You will NOT be able to renew online and must submit a hardcopy renewal application. You are also required to submit a detailed statement explaining the circumstances and attach any supporting documents with your renewal application. Note: Misrepresentation on your application is grounds for board refusal to renew or subsequent suspension or revocation of license. 


 13. How do I request for a hard-copy renewal form? Hardcopy renewal form may be requested 8 weeks before license expiration. Please contact the Professional and Vocational Licensing Branch at (808) 586-3000 OR Pick up at office location: King Kalakaua Building 335 Merchant Street, Rm. 301 Honolulu, Hawaii 96813. Hours of Operation: 7:45 AM – 4:30 PM (Hawaii Standard Time), Monday to Friday, except state holidays. 


 14. How do I submit the application, supplemental documents, and payment for hard-copy renewals? Mail the application, all required documents, and payment to: BOARD OF PRIVATE DETECTIVES & GUARDS DCCA, PVL Licensing Branch P.O. Box 3469 Honolulu, HI 96801 pg. 5 OR Deliver to office location at: 335 Merchant Street, Room 301 Honolulu, HI 96813 Phone: (808) 586-3000 Make checks or money orders payable to: “COMMERCE & CONSUMER AFFAIRS” 


 15. What does it mean to renew on inactive status? Act 94, SLH 2004 established an inactive status which allows registrants, upon written request, to hold their registrations in abeyance if not currently being used in an effort to reduce a regulatory burden. This will result in lower renewal fees, the preservation of the previously met registration requirements (i.e. training) and reduce costs. An active registration may be placed on inactive status by filing an “Inactivation Application” and paying the appropriate fee. While on inactive status, a registrant shall not act in a guard capacity. 


 16. How do I reactivate my license if it has been placed on inactive status? The registration may be reactivated at any time by filing an “Application for Reactivation” and meeting all requirements established by the Board, including the payment of the appropriate fees, submittal of fingerprints to Fieldprint Inc. to obtain the FBI National and State Criminal History Record Check through the HCJDC, providing any information regarding any conviction of any crime that reflects unfavorably on the fitness of the registrant to engage in the profession, and information that the registrant, while on inactive status, has suffered a psychiatric or psychological disorder that is directly related and detrimental to the registrant’s performance in the profession. 


17. I recently applied and would like to wait until after June 30, 2021 for my guard registration to be issued. During the renewal period of May 10, 2021 to June 30, 2021, applicants who are eligible to have their guard registration issued will receive a fee option form. This form must be completed, signed and sent back to the Board. Applicants will be required to indicate whether they would like to: pg. 6 1) Work immediately and prior to June 30, 2021 and pay the renewal fee of $105.00 and the license fee of $81.00 2) Work immediately and prior to June 30, 2021 and renew their license online on their own and pay the license fee of $81.00. 3) Work ON or AFTER July 1, 2021, with the understanding that the license will not be issued until after July 1, 2021 and pay the license fee of $151.00. 1


8. Why is the license fee different if I choose to have my license issued on or after July 1, 2021? The license fees are prorated by year. 


  • 1st year of the triennium is $151.00, 
  • 2nd year of the triennium is $116.00, 
  • 3rd year of the triennium is $81.00
  •  Because the new licensing triennium begins on July 1, 2021, all new guard registrations issued from July 1, 2021 – June 30, 2022 will be assessed a licensing fee of $151.00